About

About Us

Ken Henson has worked every position in the restaurant industry and is heavily involved in tourism, restaurant, lodging, and other industry groups, sitting on the board of directors of OHF and ACF amongst other boards. He has a strong sense of bringing hope and change to our small communities. Small food producers struggle to break even and small independent restaurants make less than 4% profit on average. 


Ken saw the inequities of making hospitality businesses extremely profitable with some as high as 18%, while other businesses could barely tread water and knew the time to give back to the communities of tourism, food, and beverage and change the way tourism operated in small communities by bringing people together over local, well crafted, properly managed, and profitable food communities.


Ken believes that we all have the right to healthy, nutritious foods, that every restaurant and bar owner understand the processes, systems, and disciplines that create profit and employee engagement, that all people have access to entrepreneurialism, and that we live in communities that are fully engaged in our food systems.

As the principal consultant of Refettorio Consulting, Ken Henson has a storied career in full service restaurants, counter service, bars, corporate, and fine dining restaurants.  


He is on several industry boards in executive board leadership positions and has networks on both the state and national arenas.  


At Refettorio Consulting, we have a strong desire to see each restaurant and each person we work with unlock their full potential.  From help with the wine list or recipe development to turning around the performance of your business and refining management skills and building leaders, Refettorio Consulting is dedicated to helping you build The Better Restaurant. If your Restaurant or food business is struggling, we are dedicated to solutions that work sustainably for you.


Small independent restaurants make an average of less than 4% while they should be making 10% or more, he is dedicated to making easier to run, less stressful, and more profitable food and beverage business a reality. 


Ken has worked every position in a restaurant, from dishwasher to Director of Operations and has the skills, knowledge, and wisdom to help make The Better Restaurant.

KEN HENSON

Chef, Manager, Leader, Problem Solver, Foodie




Refettorio Consulting works with small to medium sized tourism, food and beverage, and hospitality businesses to provide training, leadership development, P&L analysis, cost control procedures, employee development, menu creation, inventory solutions, vendor selection, labor solutions, forecasting and more. 

 

Refettorio Consulting also works with local food systems to help bring equitable food based and community solutions by working to bring local producers and industry together. 

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The top 5 reasons restaurants fail are: Poor leadership. Toxic Culture and substandard hospitality, poor hiring and training, forgettable food, struggling with processes including cost containment.


  --Forbes Magazine

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